Notes

Briefings

Short briefings on specifications, operations and supply, written for people preparing an enquiry to Edatm.

Briefings

Notes for people preparing an enquiry

These briefings explain how Edatm reads a specification, how operations integrity is applied, and what happens after you write to the company. They are written for customers and for colleagues preparing a job.

  • A useful enquiry names the duty, the standard, the quantity, the place and the date.
  • Operations integrity is the gate that lets work proceed.
  • A message is kept and answered on business days.
Stored industrial goods in a warehouse aisle

Start here

Three notes already on the site

Each one is short enough to use while you write to us.

  • Specifications

    What we need before we can answer a product question.

  • Operations integrity

    Why a task waits when one control is missing.

  • Enquiries

    How a form is stored, acknowledged and answered.

Writing to us

Make the note useful

  1. 01

    Duty

    Say what the product or service must do.

  2. 02

    Method

    Name the test if a property must be certified.

  3. 03

    Limit

    Say what you do not want assumed.

  4. 04

    Reply

    Use an email you read. We reply on business days.

Write with the facts the job needs

The company answers from the specification you send and from the controls that apply to the site.

  • Name the duty and the standard.
  • Say the quantity, the place and the date.
  • An acknowledgement is the start of the reply, and a quotation follows when the brief is complete.

Send the specification, not a brochure request

Write to info@edatm.com or telephone +44 7570 624325. Replies go out on business days, Monday to Friday, 08:30–18:00.